Privacy Policy

Effective date: September 25, 2026

Souder Properties operates Souder Workspace at souderworkspace.com. This Privacy Policy explains how we collect, use, and disclose information when you use our website, inquire about commercial space, request a tour, or communicate with our team.

Information we collect

We collect information you provide, including your name, email address, telephone number, company, business needs, space preferences, selected properties, tour requests, and communications and attachments. We also retain communication preferences and records of your consent.

We collect website activity and technical information, such as pages and properties viewed, searches, saved listings, referral sources, advertising campaign information, browser and device details, and network information used for security and approximate location. If you allow a location feature, we may process the location information needed to provide it.

We use cookies and similar browser storage to remember preferences, support saved listings and forms, understand website activity, and protect the website. Email tracking may record estimated opens and link clicks. When we can identify you through an inquiry or another interaction, we may associate website activity with your contact record.

Unfinished inquiries

Where a form displays an unfinished-inquiry notice, information you enter may be saved before you submit it. Our leasing team may use those details to help you complete your request by email or phone, as described in that notice.

Removing information from a form does not necessarily delete information already saved. An unfinished form does not provide consent to receive text messages.

How we use information

We use information to:

• Respond to inquiries and provide information about commercial spaces.
• Arrange tours, send confirmations and reminders, and assist with scheduling changes.
• Provide requested saved-search, property-alert, Favorites, and comparison services.
• Maintain contact records and a shared communication history for authorized staff.
• Personalize property suggestions, understand interest, and prioritize leasing follow-up.
• Maintain and improve our services, prevent misuse, and meet applicable legal obligations.

Text messaging and consent

Our optional text messaging program covers leasing inquiries and tours, including automated tour confirmations and pre-tour reminders. We record the telephone number, consent purposes, time, and disclosure associated with your permission.

Providing a telephone number, submitting an inquiry, or agreeing to receive email does not by itself authorize text messages.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Text messaging consent is not a condition of purchasing or leasing property, submitting an inquiry, or requesting a tour. See our Terms & Conditions.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

We do not rent or transfer mobile telephone numbers or messaging consent to affiliates or lead generators for their marketing or promotional use. We may disclose the information needed to operate the messaging service to providers that deliver or support messages on our behalf. That operational access does not authorize those providers to use your information for their own marketing.

When we disclose information

Authorized staff and service providers may access information as needed for leasing assistance, hosting, customer relationship management, email and text delivery, website analytics, security, and related operations.

We may also disclose information when required by law or reasonably necessary to address fraud, protect people or property, or establish or defend legal rights. The restrictions on marketing use of mobile information and SMS consent described above apply to these disclosures.

Retention and security

We retain information for the purposes described in this policy, including managing leasing relationships, maintaining communication records, honoring preferences, and meeting applicable legal obligations.

Communication history may remain associated with your contact record until the record is deleted or the history is otherwise erased. Limited records may remain to honor opt-outs, prevent erased messages from being restored through synchronization, or satisfy legal requirements. Backup copies and records held by service providers may follow separate retention schedules.

We use access controls and other safeguards designed to protect information. No website, storage system, or method of transmission can be guaranteed completely secure.

Your choices and privacy requests

You can manage cookies and browser storage through your browser settings, although some website features may be affected. Use available email unsubscribe or preference controls to change email subscriptions. Reply STOP to stop program texts. SMS and email preferences are handled separately.

To request access to, correction of, or deletion of your information, contact us below. Depending on applicable law, you may have additional privacy rights. We may need to verify your identity, and some information may be retained where permitted or required by law.

Other websites

Our website and messages may link to maps, property services, or other third-party websites. Their privacy policies govern information you provide directly to those services.

Changes and contact information

We may update this policy and will display the revised effective date on this page.

Souder Properties — Souder Workspace
Email: leasing@souderproperties.com
Phone: 704-845-2006
Website: souderworkspace.com